The hotel offers amenities for your comfortable stay and unforgettable experiences
Effortless Parking!
“The VIP parking service was a smart choice for us. Having our car collected and delivered made our stay seamless, especially with luggage in tow.” view full review
Cozy Comfort
“My room was spotless and incredibly comfortable. It became my perfect retreat after a long day of business activities.” view full review
Ideal for Business
“With easy connections to the convention venue, it was perfect for my mix of work and leisure during my stay at the hotel.” view full review
Reliable Wi-Fi
“The Wi-Fi connection was solid, allowing me to stay connected and complete my work without interruptions, though I had to reconnect occasionally.” view full review
General
Non-smoking rooms
Wi-Fi
24-hour reception
Elevator
Services
Room service
Laundry
Dining
Restaurant
Buffet breakfast
Business
Conference room
Room features
In-room air conditioning
Heating
Tea and coffee facilities
Bathroom
Hair dryer
Free toiletries
Media
Cable/ Satellite television
Telephone
AM/FM alarm clock
Show more
Location
22-32 West Cromwell Road,
London,
United Kingdom,
SW5 9QJ,
Greater London
Map view
22-32 West Cromwell Road,
London,
United Kingdom,
SW5 9QJ,
Greater London
City landmarks
Museums
Natural History Museum
2.5
mi
Museums
Victoria and Albert Museum
2.6
mi
Parks
Hyde Park
1.6
mi
Museums
Science Museum
2.6
mi
87-135 Brompton Rd
Harrods
1.5
mi
Museums
Design Museum
1.4
mi
Palace
Kensington Palace
2.5
mi
Westminster Bridge Road Riverside Building
Coca-Cola London Eye
3.4
mi
Parks
Holland Park
1.4
mi
Garden
Buckingham Palace
2.4
mi
Museums
Leighton House Museum
1.2
mi
Museums
18 Stafford Terrace
2300 ft
Museums
The British Museum
3.5
mi
Stadiums
Stamford Bridge Stadium
1.7
mi
Church
Brompton Cemetery
4000 ft
Events
Olympia London
3000 ft
Parks
Kensington Gardens
2.5
mi
24 Cheyne Row
Carlyle's House
1.4
mi
Palliser Road West Kensington
The Queen's Club
4200 ft
Store
Kensington High Street
1.7
mi
Events
Royal Albert Hall
2.4
mi
Monuments and Landmarks
The Albert Memorial
2.4
mi
LondonEngland
ILEC Conference Center
1.4
mi
Garden
Kensington Roof Gardens
1.7
mi
LondonEngland
Kensington Square
2.2
mi
Metro Station
Kensington Tube
2.3
mi
Events
The Mosaic Rooms
2.1
mi
Nearby
Exhibition Centre Warwick Road
Earl's Court
1500 ft
236 Earls Court Road Kensington
Tardis Police Box
1300 ft
Logan Place
Garden Lodge Queen
1400 ft
Restaurants
Franco Manca
1000 ft
151 Earls Court Road
You Me Sushi
600 ft
113 Earls Court Road
Natural Lebanese
800 ft
170 Earls Cout Road
Nando's Earl's Court
1200 ft
204 Earls Court Road
Kung Fu Oriental Buffet
800 ft
180-182 Earls Court Road
Costa Coffee
2.1
mi
198 Earls Court Road Earls Court
Jollibee
800 ft
180-182 Earls Court Road
Over Under
2.1
mi
12 Lillie Road West Brompton
Reviews and Ratings
Feedback from previous guests about their experience.
86%
liked the hotel and would stay again
Friendly Staff
Great Location
Noisy Reception Area
Limited Breakfast Options
8.6/10
Great
Rooms
6.7
Location
8.3
Service
7.6
Dining
7.0
Guest reviews
8.6/10
based on 10 reviews
8.3
8.3/10 based on 272 reviews
Carl
United States of America,
June
2024
6.4/10
My stay at the hotel had its ups and downs. The rooms were very nice, but the service was a bit hit or miss. The location was convenient for exploring the city, but the dining experience left something to be desired.
Rooms
6.0
The rooms are very nice, but there were no sockets by the bed which was inconvenient. In desperate need of refurbishment.
Service
5.0
The service was helpful at times, but there were instances where they seemed unresponsive.
Location
8.0
The location is perfect for accessing public transportation and exploring London easily.
Dining
7.0
The dining experience was good overall with a variety of options, but there were some lapses in service.
Facilities
6.0
The facilities were adequate but could be improved for a more comfortable stay.
Simon
United Kingdom,
May
2024
7.2/10
The hotel was very quiet after a hot shower but the room was a bit small. The service was slow, and there were issues with the fire alarm system. The location was convenient with easy access to public transportation. The dining experience was good, especially the breakfast.
Rooms
7.0
The room was very quiet and clean, but a bit small.
Service
5.0
The service was slow, and there were issues with the fire alarm system.
Location
8.0
The location was convenient with easy access to public transportation.
Dining
8.0
The dining experience was good, especially the breakfast.
Facilities
8.0
The hotel offers good dining facilities.
Lewis
United States of America,
May
2024
7.2/10
The room was a bit drab and in desperate need of refurbishment, but it was spacious with 3 beds and a good size bathroom. It was a little cramped and rooms upstairs were a little noisy. The service was overall very friendly and helpful, with an excellent breakfast, although there was a small issue with a staff member. The location was perfect for our trip to Albert Hall and South Kensington, offering easy access to public transportation. The dining experience was quite good, with a variety of choices available. The facilities were satisfactory and met our needs.
Rooms
5.0
The room was a bit drab and in desperate need of refurbishment, but it was spacious with 3 beds and a good size bathroom. It was a little cramped and rooms upstairs were a little noisy.
Service
8.0
The service was overall very friendly and helpful, with an excellent breakfast, although there was a small issue with a staff member.
Location
9.0
The location was perfect for our trip to Albert Hall and South Kensington, offering easy access to public transportation.
Dining
7.0
The dining experience was quite good, with a variety of choices available.
Facilities
7.0
The facilities were satisfactory and met our needs.
Betty
United Kingdom,
April
2024
8.0/10
The hotel is centrally located, making it convenient for parks, shops, and transportation links. The rooms, although quite small, have all the expected facilities of a Premier Inn. However, the lack of sockets near the bed can be inconvenient, requiring the use of desk outlets, which may disturb neighbors early in the morning.
Rooms
7.0
The rooms are on the smaller side but have all the necessary amenities one would expect from a Premier Inn. The only drawback is the inconvenience of having no sockets near the bed.
Service
9.0
The service was exceptionally helpful and friendly, going above and beyond. The staff were cool, friendly, and truly amazing in assisting with personal reasons.
Location
8.0
The hotel's location is ideal for easy access to the Albert Hall, South Kensington, Earl's Court tube station, and High Street Kensington. It offers a good selection of nearby restaurants and pubs.
Dining
8.0
The dining experience was good overall, although some fresh vegetables were missed, especially for Scandinavian guests.
Facilities
8.0
The hotel offers good facilities and is well-suited for leisure travelers with its convenient location and friendly staff.
Ryan
United Kingdom,
March
2024
7.0/10
I found the hotel to have friendly staff and great facilities, but I had some issues with the room not being soundproof and being a bit small. The location was convenient with easy access to shops and restaurants.
Rooms
6.0
My room was not soundproof and felt a bit small. It was inconvenient to have no sockets near the bed, making it awkward to use the ones on the desk.
Service
7.0
The staff were extremely friendly and helpful, but there were delays in getting assistance and resolving issues like resetting the fire alarm system.
Location
8.0
The location was good, just a short walk to shops, restaurants, and the underground station.
Dining
7.0
The dining experience was average, with some minor issues like hot serving spoon handles and slightly pricey meals.
Facilities
7.0
The hotel had decent facilities, including a bar to relax, but there were some issues with the breakfast not being hot enough and the fire alarm system.
Reginald
United Kingdom,
December
2023
7.6/10
The hotel might not be the most modern, but it offers a spacious room with three beds and a good-sized bathroom. The service is exceptional, with staff going above and beyond to assist guests, even after check-out. Despite some noise disturbances, the location is convenient, close to Earl's Court Underground and various amenities. The dining options are decent, though improvements could be made. Overall, worth considering for a comfortable stay.
Rooms
7.0
The room I stayed in was massive with 3 beds and a good size bathroom.
Service
9.0
The staff is extremely friendly and tries as hard as possible to solve any issues. They even looked after our bags on the day we checked out.
Location
8.0
The hotel's location is fairly close to Earl's Court Underground and offers easy access to various restaurants and shops in the area.
Dining
6.0
The dining experience was alright, with some room for improvement. The cooked breakfast was decent, and having options for kids is a plus.
Facilities
8.0
The hotel has ample facilities to cater to guests' needs, providing a comfortable stay overall.
John
United States of America,
October
2023
8.4/10
I had a wonderful stay at this hotel! The rooms were large and clean, providing a spacious retreat in the bustling city of London. However, being under the reception area was a bit noisy at times. The service was top-notch, with the staff being very helpful despite a small glitch with air conditioning assistance. The location was superb, offering a peaceful oasis in central London and convenient access to various attractions. The dining experience was quite enjoyable, especially with the great value meal deal offered. Overall, a great, comfortable, and family-friendly hotel that I would recommend and revisit on my next trip to London.
Rooms
8.0
The rooms were large and clean, offering a spacious retreat in the city.
Service
9.0
The staff was very helpful and accommodating, making my stay pleasant.
Location
9.0
The hotel's location was surprisingly peaceful for central London, close to Earl's Court underground station, making it a convenient choice for exploring the city.
Dining
8.0
The dining experience was fantastic, with a good value meal deal and excellent quality for dinner.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the hotel.
Friendly Staff
Noisy Reception Area
Aaron
United States of America,
September
2023
7.4/10
My stay at the hotel was a mixed experience. The rooms were very roomy and very clean, which was great. However, they were basic with no view. The darkness of the room most of the time didn't bother me much, but they did feel a bit worn out, including the bathroom and hallways.
Rooms
7.0
The rooms were very roomy and very clean, but basic with no view. They were dark most of the time and felt a little worn out, as did the bathroom and hallways.
Service
9.0
The service was excellent overall. The staff was very friendly, especially Beverly at reception who went above and beyond to assist us. They even brought coffees to us from the bar without any trouble.
Location
8.0
The location of the hotel was perfect, situated between Earls Court and Kensington High Street. It was very convenient with the Tube just around the corner, making it easy to explore London.
Dining
7.0
The dining experience was good with a wide choice of options, including healthy ones. However, there were occasional long waits while tables were cleared, making it a bit hectic.
Facilities
6.0
The facilities at the hotel were decent, nothing extraordinary but satisfactory. They met my needs during my stay.
Andrew
United Kingdom,
September
2023
6.6/10
The hotel is conveniently located near the Earl's Court station and offers clean and cozy rooms despite some minor issues with facilities in the room. The service was friendly but could be more attentive and prompt. The dining experience was mediocre with limited variety. The location is a strong point with easy access to transportation and nearby attractions.
Rooms
7.0
The rooms, although small, had everything needed for a comfortable stay. They were clean and quite warm.
Service
6.0
The staff was generally helpful and friendly, although sometimes hard to find for assistance.
Location
9.0
The hotel's location is excellent, just a short walk from Earl's Court tube station and close to various amenities and attractions in the area.
Dining
5.0
The dining options were limited, and the service could be slow during peak times.
Facilities
6.0
The facilities were adequate, but some amenities in the room needed attention and maintenance.
Lynn
United States of America,
July
2023
7.6/10
My stay at the hotel had its ups and downs. The location was ideal for me, being close to the Metro station and with easy access to explore London. The service was impeccable, with staff going above and beyond to assist. However, the dining experience left much to be desired this time around. The rooms were spacious and had the added comfort of air conditioning, but the lack of power sockets by the bed was quite inconvenient.
Rooms
7.0
The rooms were larger than most Premier Inn rooms, and the air conditioning was a bonus. However, the lack of power sockets by the bed was inconvenient.
Service
9.0
The service was just right for my day ahead, and the staff were truly amazing and very helpful.
Location
8.0
The location was excellent, close to the Metro station and convenient for exploring London. However, it was let down by some aspects like machines not working.
Dining
7.0
The dining experience was good overall with adequate choices, but it was not a standout experience this time.
Facilities
7.0
The facilities were on par with other Premier Inns, but some aspects like machines not working were disappointing.
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