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Comfort Inn Kensington, London

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From168US$ /night
Check-in
11Jun2025Select date
Check-out
12Jun2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

22-32 West Cromwell Road, London, United Kingdom, SW5 9QJ

Comfort Inn Kensington is situated in the prestigious Kensington area of London, surrounded by stately Victorian architecture and cultural landmarks. This three-star hotel provides a convenient base for exploring renowned attractions such as the Natural History Museum and the V&A Museum. With easy access to public transportation, it allows guests to navigate the city effortlessly. The hotel's blend of comfort and accessibility makes it suitable for both romantic getaways and business trips.

Location

Comfort Inn Kensington is ideally located near Earl's Court Station, providing access to the District, Circle, and Piccadilly Lines. This central location allows for easy exploration of London's attractions, with popular sites like Chelsea's Stamford Bridge and the Olympia Exhibition Centre within proximity. Guests can embark on walks to fashionable Kensington High Street, enhancing their experience of the area.

Rooms

The hotel offers a variety of room options, each designed for comfort and convenience. Twin rooms feature a double bed complemented by a sofa bed, suitable for accommodating additional guests. All rooms are equipped with super-comfy Hypnos beds, ensuring a restful night’s sleep. Guests can enjoy amenities such as en-suite bathrooms with complimentary toiletries, free Wi-Fi, and a TV for in-room entertainment.

Eat & Drink

Comfort Inn Kensington has an on-site restaurant that serves a diverse menu of both traditional and modern dishes. Mornings include a traditional English breakfast with a wide selection of items, plus continental options like pastries and fruit. The restaurant also offers a two-course dinner meal deal, making dining straightforward for guests. Flexibility is provided with early breakfast options available for departing guests.

Leisure & Business

Guests can take advantage of various leisure facilities, including a stylish bar and conference room for meetings or events. The hotel provides a public Internet terminal for guest use and features a 24-hour reception desk for assistance at all times. Chargeable off-site parking is available nearby, making it easy for those traveling by car.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Single Room
Max:
1 person
Bed options:
1 Single bed
Shower
Heating
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Triple Room
Max:
2 persons
Bed options:
1 Double bed
Shower
Heating
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Family Room
Max:
2 persons
Bed options:
1 Double bed
Shower
Heating
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Getting around

A list of all available modes of transport

City Centre
London 5.1 km
Airports
London City (LCY) 19.6 km
London Heathrow (LHR) 22.3 km
Train
Kensington (Olympia) 1.1 km
Paddington Station 2.9 km
Underground
Earl's Court tube400 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • Non-smoking rooms
  • Wi-Fi
  • 24-hour reception
  • Lift

Services

  • Room service
  • Laundry

Dining

  • Restaurant
  • Buffet breakfast

Business

  • Conference room

Room features

  • In-room air conditioning
  • Heating
  • Tea and coffee facilities

Bathroom

  • Hair dryer
  • Free toiletries

Media

  • Cable/ Satellite television
  • Telephone
  • AM/FM alarm clock
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Location

22-32 West Cromwell Road, London, United Kingdom, SW5 9QJ
Map view
22-32 West Cromwell Road, London, United Kingdom, SW5 9QJ
Nearby
Exhibition Centre Warwick Road
Earl's Court
450 m
236 Earls Court Road Kensington
Tardis Police Box
370 m
Logan Place
Garden Lodge Queen
410 m
Restaurants
Franco Manca
280 m
151 Earls Court Road
You Me Sushi
180 m
113 Earls Court Road
Natural Lebanese
230 m
170 Earls Cout Road
Nando's Earl's Court
360 m
204 Earls Court Road
Kung Fu Oriental Buffet
220 m
180-182 Earls Court Road
Costa Coffee
3.4 km
198 Earls Court Road Earls Court
Jollibee
230 m
180-182 Earls Court Road
Over Under
3.4 km
12 Lillie Road West Brompton

Reviews and Ratings

Feedback from previous guests about their experience.
74%
liked the hotel and would stay again
Friendly Staff
Great Location
Noisy Reception Area
Limited Breakfast Options
7.4/10
Very good
Rooms
6.7
Location
8.3
Service
7.6
Dining
7.0
Guest reviews
7.4/10
based on 10 reviews
8.3
8.3/10 based on 272 reviews
Carl
United States, June  2024
6.4/10

My stay at the hotel had its ups and downs. The rooms were very nice, but the service was a bit hit or miss. The location was convenient for exploring the city, but the dining experience left something to be desired.

Rooms
6.0
The rooms are very nice, but there were no sockets by the bed which was inconvenient. In desperate need of refurbishment.
Service
5.0
The service was helpful at times, but there were instances where they seemed unresponsive.
Location
8.0
The location is perfect for accessing public transportation and exploring London easily.
Dining
7.0
The dining experience was good overall with a variety of options, but there were some lapses in service.
Facilities
6.0
The facilities were adequate but could be improved for a more comfortable stay.
Simon
United Kingdom, May  2024
7.2/10

The hotel was very quiet after a hot shower but the room was a bit small. The service was slow, and there were issues with the fire alarm system. The location was convenient with easy access to public transportation. The dining experience was good, especially the breakfast.

Rooms
7.0
The room was very quiet and clean, but a bit small.
Service
5.0
The service was slow, and there were issues with the fire alarm system.
Location
8.0
The location was convenient with easy access to public transportation.
Dining
8.0
The dining experience was good, especially the breakfast.
Facilities
8.0
The hotel offers good dining facilities.
Lewis
United States, May  2024
7.2/10

The room was a bit drab and in desperate need of refurbishment, but it was spacious with 3 beds and a good size bathroom. It was a little cramped and rooms upstairs were a little noisy. The service was overall very friendly and helpful, with an excellent breakfast, although there was a small issue with a staff member. The location was perfect for our trip to Albert Hall and South Kensington, offering easy access to public transportation. The dining experience was quite good, with a variety of choices available. The facilities were satisfactory and met our needs.

Rooms
5.0
The room was a bit drab and in desperate need of refurbishment, but it was spacious with 3 beds and a good size bathroom. It was a little cramped and rooms upstairs were a little noisy.
Service
8.0
The service was overall very friendly and helpful, with an excellent breakfast, although there was a small issue with a staff member.
Location
9.0
The location was perfect for our trip to Albert Hall and South Kensington, offering easy access to public transportation.
Dining
7.0
The dining experience was quite good, with a variety of choices available.
Facilities
7.0
The facilities were satisfactory and met our needs.
Betty
United Kingdom, April  2024
8.0/10

The hotel is centrally located, making it convenient for parks, shops, and transportation links. The rooms, although quite small, have all the expected facilities of a Premier Inn. However, the lack of sockets near the bed can be inconvenient, requiring the use of desk outlets, which may disturb neighbors early in the morning.

Rooms
7.0
The rooms are on the smaller side but have all the necessary amenities one would expect from a Premier Inn. The only drawback is the inconvenience of having no sockets near the bed.
Service
9.0
The service was exceptionally helpful and friendly, going above and beyond. The staff were cool, friendly, and truly amazing in assisting with personal reasons.
Location
8.0
The hotel's location is ideal for easy access to the Albert Hall, South Kensington, Earl's Court tube station, and High Street Kensington. It offers a good selection of nearby restaurants and pubs.
Dining
8.0
The dining experience was good overall, although some fresh vegetables were missed, especially for Scandinavian guests.
Facilities
8.0
The hotel offers good facilities and is well-suited for leisure travelers with its convenient location and friendly staff.
Ryan
United Kingdom, March  2024
7.0/10

I found the hotel to have friendly staff and great facilities, but I had some issues with the room not being soundproof and being a bit small. The location was convenient with easy access to shops and restaurants.

Rooms
6.0
My room was not soundproof and felt a bit small. It was inconvenient to have no sockets near the bed, making it awkward to use the ones on the desk.
Service
7.0
The staff were extremely friendly and helpful, but there were delays in getting assistance and resolving issues like resetting the fire alarm system.
Location
8.0
The location was good, just a short walk to shops, restaurants, and the underground station.
Dining
7.0
The dining experience was average, with some minor issues like hot serving spoon handles and slightly pricey meals.
Facilities
7.0
The hotel had decent facilities, including a bar to relax, but there were some issues with the breakfast not being hot enough and the fire alarm system.
Reginald
United Kingdom, December  2023
7.6/10

The hotel might not be the most modern, but it offers a spacious room with three beds and a good-sized bathroom. The service is exceptional, with staff going above and beyond to assist guests, even after check-out. Despite some noise disturbances, the location is convenient, close to Earl's Court Underground and various amenities. The dining options are decent, though improvements could be made. Overall, worth considering for a comfortable stay.

Rooms
7.0
The room I stayed in was massive with 3 beds and a good size bathroom.
Service
9.0
The staff is extremely friendly and tries as hard as possible to solve any issues. They even looked after our bags on the day we checked out.
Location
8.0
The hotel's location is fairly close to Earl's Court Underground and offers easy access to various restaurants and shops in the area.
Dining
6.0
The dining experience was alright, with some room for improvement. The cooked breakfast was decent, and having options for kids is a plus.
Facilities
8.0
The hotel has ample facilities to cater to guests' needs, providing a comfortable stay overall.
John
United States, October  2023
8.4/10

I had a wonderful stay at this hotel! The rooms were large and clean, providing a spacious retreat in the bustling city of London. However, being under the reception area was a bit noisy at times. The service was top-notch, with the staff being very helpful despite a small glitch with air conditioning assistance. The location was superb, offering a peaceful oasis in central London and convenient access to various attractions. The dining experience was quite enjoyable, especially with the great value meal deal offered. Overall, a great, comfortable, and family-friendly hotel that I would recommend and revisit on my next trip to London.

Rooms
8.0
The rooms were large and clean, offering a spacious retreat in the city.
Service
9.0
The staff was very helpful and accommodating, making my stay pleasant.
Location
9.0
The hotel's location was surprisingly peaceful for central London, close to Earl's Court underground station, making it a convenient choice for exploring the city.
Dining
8.0
The dining experience was fantastic, with a good value meal deal and excellent quality for dinner.
Facilities
8.0
The facilities were well-maintained and added to the overall comfort of the hotel.
Friendly Staff
Noisy Reception Area
Aaron
United States, September  2023
7.4/10

My stay at the hotel was a mixed experience. The rooms were very roomy and very clean, which was great. However, they were basic with no view. The darkness of the room most of the time didn't bother me much, but they did feel a bit worn out, including the bathroom and hallways.

Rooms
7.0
The rooms were very roomy and very clean, but basic with no view. They were dark most of the time and felt a little worn out, as did the bathroom and hallways.
Service
9.0
The service was excellent overall. The staff was very friendly, especially Beverly at reception who went above and beyond to assist us. They even brought coffees to us from the bar without any trouble.
Location
8.0
The location of the hotel was perfect, situated between Earls Court and Kensington High Street. It was very convenient with the Tube just around the corner, making it easy to explore London.
Dining
7.0
The dining experience was good with a wide choice of options, including healthy ones. However, there were occasional long waits while tables were cleared, making it a bit hectic.
Facilities
6.0
The facilities at the hotel were decent, nothing extraordinary but satisfactory. They met my needs during my stay.
Andrew
United Kingdom, September  2023
6.6/10

The hotel is conveniently located near the Earl's Court station and offers clean and cozy rooms despite some minor issues with facilities in the room. The service was friendly but could be more attentive and prompt. The dining experience was mediocre with limited variety. The location is a strong point with easy access to transportation and nearby attractions.

Rooms
7.0
The rooms, although small, had everything needed for a comfortable stay. They were clean and quite warm.
Service
6.0
The staff was generally helpful and friendly, although sometimes hard to find for assistance.
Location
9.0
The hotel's location is excellent, just a short walk from Earl's Court tube station and close to various amenities and attractions in the area.
Dining
5.0
The dining options were limited, and the service could be slow during peak times.
Facilities
6.0
The facilities were adequate, but some amenities in the room needed attention and maintenance.
Lynn
United States, July  2023
7.6/10

My stay at the hotel had its ups and downs. The location was ideal for me, being close to the Metro station and with easy access to explore London. The service was impeccable, with staff going above and beyond to assist. However, the dining experience left much to be desired this time around. The rooms were spacious and had the added comfort of air conditioning, but the lack of power sockets by the bed was quite inconvenient.

Rooms
7.0
The rooms were larger than most Premier Inn rooms, and the air conditioning was a bonus. However, the lack of power sockets by the bed was inconvenient.
Service
9.0
The service was just right for my day ahead, and the staff were truly amazing and very helpful.
Location
8.0
The location was excellent, close to the Metro station and convenient for exploring London. However, it was let down by some aspects like machines not working.
Dining
7.0
The dining experience was good overall with adequate choices, but it was not a standout experience this time.
Facilities
7.0
The facilities were on par with other Premier Inns, but some aspects like machines not working were disappointing.
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Check-in
11Jun2025Select date
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12Jun2025Select date
Rooms and Guests2 Guests, 1 Room